Terms & Conditions

Verified Terms & Condition

Terms and Conditions – Horse Prime Bits

Please read carefully before submitting an inquiry or placing an order

Introduction

Welcome to Horse Prime Bits, a trusted manufacturer and exporter of premium horse riding equipment. By using our website, submitting an inquiry, or engaging in any business transaction with us, you agree to comply with the terms and conditions outlined on this page. These terms govern all interactions with our company, including product inquiries, custom orders, and international shipments. Our goal is to maintain transparency, ensure product quality, and build long-term partnerships with riding academies, distributors, and equestrian enthusiasts worldwide. By agreeing to these terms, you acknowledge your understanding of the process from inquiry to delivery.

Product Information and Accuracy

We take pride in providing detailed product information, including specifications, materials, dimensions, and photographs. However, please note that slight variations may occur due to the handcrafted nature of our equipment or differences in screen displays. Each product is designed with horse comfort, rider safety, and long-term durability in mind. We encourage clients to contact us for any clarification regarding product features before submitting an inquiry.

Inquiries and Orders

Submitting an inquiry through our website does not constitute a confirmed order. All inquiries are reviewed by our team, and a formal quotation will be provided for confirmation. Orders are considered official only when the quotation is approved and payment terms are agreed upon. We reserve the right to refuse or delay orders if we are unable to meet specific customization requirements or production timelines. Example: If a client requests a bulk order of custom bits for international export, our team will confirm feasibility, estimated delivery, and pricing before production begins.

Pricing and Payment Terms

Prices listed in quotations are in [insert currency] and are subject to confirmation. Factors such as customization, material choice, or shipping destination may affect the final price. Accepted payment methods include: Bank Transfer (International Wire/TT) PayPal Other mutually agreed payment methods Payment terms are provided in each quotation and must be strictly followed. Orders will only enter production after initial payment confirmation, unless agreed otherwise.

Custom Orders and Specifications

We specialize in customized horse riding equipment, including bits, bridles, and other gear. Clients must provide clear specifications, including dimensions, materials, and any design preferences. Once production begins, changes or cancellations to custom orders may not be possible. We advise reviewing the specifications carefully before confirming your order. Example: For a riding academy ordering engraved stainless-steel bits, once production starts, alterations cannot be made without additional cost and delay.

Shipping, Delivery, and International Trade

Horse Prime Bits exports worldwide. Shipping timelines depend on production schedules, customs clearance, and transportation services. Clients are responsible for: Import duties and taxes Customs clearance at the destination Additional shipping requirements specific to their country We provide tracking information for all shipments, and our team monitors delivery to ensure products arrive safely.

Warranty and Quality Assurance

All products undergo strict quality checks before leaving our factory. We guarantee the durability and performance of our horse riding equipment. Our warranty covers manufacturing defects reported within [insert period, e.g., 30 days] from the date of delivery. Defective products will be repaired or replaced at our discretion. Note: Damage caused by misuse, accidents, or improper handling is not covered under warranty.

Limitation of Liability

Horse Prime Bits is committed to delivering high-quality equipment. However, we are not responsible for any indirect, incidental, or consequential losses related to the use of our products. Liability is strictly limited to replacement or repair of defective products under warranty terms.

Intellectual Property

All content on this website, including images, logos, product designs, and text, is the property of Horse Prime Bits. Unauthorized copying, use, or distribution is strictly prohibited. This ensures our unique craftsmanship, brand reputation, and proprietary designs are protected internationally.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [Your Country]. Any disputes arising from business transactions, product use, or website inquiries will be resolved under these laws. We encourage clients to contact us first to resolve any issues amicably and promptly.

Privacy and Data Protection

All client information collected via our inquiry forms, email, or other communication channels is used solely for processing orders and providing services. We comply with international data protection standards to safeguard your personal and business information.